Called back 13 times since 2015: one Kurraba Point building

Kurraba Point · since 2015 · Strata · repeat client

2019: a fig with cracks

From the ground, William spotted structural cracks in two branches of a large poolside fig, about 10 to 12 metres up. We shortened them, removed a branch rubbing on another, and lifted the canopy to give the pool shed at least 2 metres of clearance. We also took a magnolia limb with a cavity off the footpath, and brought an ornamental pear back off the neighbour's garage roof, timed around the pool renovation underway at the time.

2021: lower hedges, same privacy

Lilly pilly hedges and magnolias were cut down to heights set by the building itself: the top of a small roof, the top of the ground-floor windows, and half a metre above the second-floor handrail, so anyone standing there still can't be seen. A giant bird of paradise was cut back off the alarm box, a wall and the roof.

2026: safety plan first

The building asked us back for its annual tree maintenance. Before the work, we sent the facilities manager a written safety plan (a safe work method statement) and a notice for residents. A pear was then brought 2 metres back off the building using ropes and lowering lines, thirteen lilly pillies came out along the driveway, and a jacaranda was cleared off the building.

The result

The same building has called us back 13 times since 2015.